Return policy

We want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items. You have the right to cancel or return the purchase within 14 days without giving any reason. You also have these rights where goods are not as described, not fit for purpose or not of satisfactory quality. You have the right to return or cancel your order for any reason within 14 days beginning with the day you receive the item (please see our Conditions of Use & Sale)
The transport cost won’t be refunded and transport of the returned item is for your own risk. Make sure you have a track and trace number in case the package gets missing.
You can only return a product if the products are complete and in an unused and totally undamaged condition. When an artwork is especially produced for you it isn’t possible to cancel or return your artwork.
To exercise your cancellation please send an email to info@galeriewilms.nl and return the product to Galerie Wilms, Nieuwstraat 50, 5911 JV Venlo, The Netherlands.

 

 

Transport costs

We can send your artwork to all over the world. The transport cost will be shown during the payment process. It’s also possible to pick up the artwork in the gallery.
All artworks with a minimum price of €500,- will be delivered free of charge to any address in the Netherlands.

We want to reduce the possibility that an artwork gets lost or damaged during transport. Therefore we send all the artworks with a minimum price of €200,- with an insured service of PostNL.
If however you want to discuss the transport prices with us, please feel free to contact us and we’ll try our best to satisfy your wishes.

 

 

Delivery time

All items will be delivered within 1-2 weeks, depending on the country of delivery. Some artworks will be produced especially for you and therefore have a production time, this is subscribed in the details of the artwork. When you want to receive the product before a certain date you can contact us and we will do our best to make this possible.

 

 

Can I use the KunstKoop

For Dutch individuals aged 18-75 years, all artworks offered at a price above € 450 are available through the Kunstkoopregeling of the Mondriaan Fund. After a deposit of at least 10% of the purchase price you are able to close an interest-free loan on the remaining amount, which will be repaid over a maximum of 36 automatic monthly depreciation of at least € 22,50. This is only possible for Dutch individuals with a Dutch bank account.

Please send an email to info@galeriewilms.nl and we will get in touch with you.

Read more about the Kunstkoopregeling (only in Dutch): http://www.mondriaanfonds.nl/activiteiten/kunstkoop/